Privacy Policy

Last updated: April 21, 2026

This Privacy Policy explains how RoboDoc ("we", "our", "us") collects, uses, and protects information when you use the RoboDoc mobile application.

1. Information We Collect

RoboDoc may process the following:

• Account data (for example email and sign-in identifiers) when you register or sign in, including optional Google sign-in where you use it.
• Health and assessment information you enter (symptoms, answers, follow-ups).
• Profile details you choose to add (for example age, sex/gender field, blood type, profile image path).
• Limited technical data needed to run and secure the app.

2. How We Use Information

We use this information to provide sign-in, run assessments, generate AI follow-up questions and summaries, show results, keep local history on your device, and maintain the app.

3. AI Processing

Assessment text you submit may be sent to an AI provider (for example OpenAI) to generate responses. Output is informational only — not medical advice, diagnosis, or treatment. Do not use RoboDoc for emergencies; contact local emergency services if you need urgent care.

4. Authentication and Local Storage

RoboDoc uses Firebase Authentication. Some data is stored on your device (for example session and saved assessments). You are responsible for device access.

5. Data Sharing

We do not sell personal data. We use service providers as needed: Firebase (authentication) and OpenAI or another configured AI provider (AI responses). They process data under their own policies.

6. Data Retention

We keep data only as long as needed for the app, legal requirements, disputes, and agreements. Local data stays on your device until you clear app data or uninstall.

7. Security

We use reasonable measures to protect information. No storage or transmission is 100% secure.

8. Children's Privacy

RoboDoc is not aimed at children under 13 (or the minimum age required where you live). We do not knowingly collect children’s data without proper consent.

9. International Transfers

Data may be processed in countries where our providers operate.

10. Changes to This Policy

We may update this policy; the "Last updated" date will change when we do.

11. Contact

Encoder It Ltd. — privacy and support: info@encoderit.com

12. Account Deletion

To request account deletion, use the account deletion page or email info@encoderit.com from the address you use in RoboDoc with subject Delete RoboDoc Account and your account email in the message.

Medical disclaimer: RoboDoc is informational only and is not a licensed medical service.